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In The Balance

In the Balance: Collective Memory

19/05/2012

Collective Memory

BBC World Service - In the Balance, Collective Memory

Why doesn't the collective memory of an organisation stop it from making the old mistakes?

Lesley Curwen and her guests discuss why the collective memory of an organisation doesn't stop it from making the same mistakes. And if something goes wrong, who should take the blame?

In The Balance gets to grips with why businesses don't learn the lessons of the past, why for example banks do like JP Morgan make huge trading losses. 

What's happened to the collective memory of organisations? 

And once the mistakes are made - what about the blame game - should it be the boss or the underlings who take the rap when it all goes pearshaped?  

Join Lesley Curwen and her guests, Bob Collymore, the chief executive of Safaricom, the African telecoms company; from Geneva, Thiierry Malleret, co-founder of the newsletter The Monthly Barometer; and from Boston in the USA, Professor Baskhar Chakravorti, senior associate Dean at the Fletcher School at Tufts University.

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