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You and Yours: 14/07/2011

14/07/2011

BBC Radio 4 - You and Yours, 14/07/2011

Consumer news with Winifred Robinson. NHS Complaints System.

Consumer news with Winifred Robinson. A senior group of MPs call for an overhaul of the NHS Complaints System.

Consumer news with Winifred Robinson. 

A report published by the House of Commons Health Committee is calling for a review of the NHS Complaints system. It suggests that the role of the Health Service Ombudsman needs a complete change and says that commissioners, including GP commissioners, should be key players in this move towards a better complaints system. 

What can the high street learn from the Slow Food movement? Could slow retail tempt us back into the shops?

And claims that some councils are stopping people putting solar panels on their roofs?

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