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You and Yours: 25/11/2010

25/11/2010

BBC Radio 4 - You and Yours, 25/11/2010

Will an overhaul of customer service help Dixons upstage its competitors?

Dixons overhaul of customer service; flexible working at Tesco; the Freedom Food logo, and supporting carers who work.

As the European electronics retailer Dixons announces its results, we ask whether an overhaul of its customer service will help it upstage its competitors. 

Tesco has signed up to a scheme which allows people to work for as little as two hours a week. We'll be discussing who flexible working works for.

Any idea what the 'ethical' label on your food means? We explain the Freedom Food logo.

And as part of our continuing Care in the UK season, we look at government plans to help carers who also work, stay in work.

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