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You and Yours: 15/09/2010

15/09/2010

BBC Radio 4 - You and Yours, 15/09/2010

Switching internet providers, being self-sufficient, and 'consumerology'.

Winifred Robinson finds out why OFCOM is investigating ISPs. Plus, is it possible to be self-sufficient, and what's 'consumerology'?

On You and Yours today with Winifred Robinson we ask OFCOM why it's investigating Internet Service Providers. And we chat with Philip Graves who came up with the term "consumerology". What is it, and why does he believe that conducting surveys are a complete waste of time?

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