Since 2017, the charity Guide Dogs have adopted a new way of training their dogs. It's called the STEP method, standing for Standardised Training for Excellent Partnerships. The method has received a lot of criticism, with people believing it is the cause of long waiting lists for new and replacement dogs, and so we paid a visit to a training centre in Atherton, Greater Manchester, to find out more about how it works and ask why their previous method of training was scrapped.

Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Liz Poole

Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words 'In Touch' and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue. Show less