It's peak season. Bookings are up, but the hotels are seriously short-staffed. A big recruitment drive gets underway - but can it plug the gaps?

New general manager Andy is thrilled to see that Chelsea FC are booked into his hotel to compete in a European final, but the team rider lists dozens of foodstuffs the hotel doesn't stock, so it's a race against time for his right-hand man Sam to get hold of them all before the team arrive.

Chef Kyle is on edge as his cost-saving approach means he faces running out of food during a major event. James is brought down to earth with a very different sort of hospitality as he goes face-to-face with the evening guests at Belfast Homeless Services. Show less