Consumer champions Gloria Hunniford, Angela Rippon and Julia Somerville take on the companies you say have let you down when you needed them most. Julia hears about the bewildering sales tactics of cold callers who pursue vulnerable people. What happens when your car insurer seems to believe your vehicle is not worth fixing? The drivers doing all they can to keep their wheels on the road give their side of the story. Also, the energy brokers not always offering the best deal, and our special consumer clinic offers top-notch advice to viewers from all over the UK. Show less