Work and Training
6.30 Organising the Organisation Six programmes on the nature and management of large-scale organisations.
Presented by ROBERT HELLER 3; Aims and Objectives
How are goals defined? And how is performance measured and improved?
7.0 pm Citizens' Advice
Five programmes on the day-to-day work of the Citizens' Advice Bureaux - the problems they deal with, the help they provide, and the people who provide it.
Presented by HELENE CURTIS
2: A Day in the Life of a Bureau
A look at the atmosphere and daily detail of a bureau at work, and the sorts of enquiries that come its way.