Presented by William Woollard
Motivating people to improve their work and working life is a full-time job. Suggestion schemes, with financial rewards for good ideas, are highly thought of, but some firms believe that quality circles, which don't usually pay, are a better solution.
To what extent does money control the system?
Should workers be rewarded for good ideas or should it be part of the job?
Researcher KAREN EDWARDS Film editor ANDY KEMP
Producer BRYN BROOKS (e)