A new three-part film series in which consumers come face-to-face with the men at the top of some of our public authorities to question them over how they run their businesses.
1: Trying to Connect You
' " Make someone happy with a phone call" say the advertisements, but as far as some 500,000 people throughout Britain are concerned -they'd just be happy with a phone,' says bank manager Arthur Tomlinson. So tonight Arthur, who waited over a year and a half for the installation of his family phone, challenges Buzby's bosses over their ' 24-hour buzz service '. As increasing phone bills continue to worry consumers, London businessman Stuart Elliott questions his local exchange personnel.
Producer JOHN PETTMAN
Series producer MARYSE ADDISOII Brookes On ... page 81
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