With sign language and subtitles added for the deaf and hard-of-hearing. Designers - Gatwick
'An airport is a machine for processing people.'
Jane Priestman 's job as the Architecture and Design Manager of the British Airports Authority is to ensure that all the parts of that 'machine' - from litter bins to lounges - make the process a tolerable one.
Presented by Barty Phillips Series producer IAN WOOLF Producer SAM BERISFORD (e)