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BBC Radio 4
on BBC Radio 4 FM

Introduced by David Lomax No Margin for Error
Quality is being recognised as the key to competitiveness.
Lord Young says we should aim for 'zero defects'. The prize is huge cost savings and satisfied customers - the price is total worker commitment and a revolution in production techniques.
Researcher SIAN JARVIS
Producer ANDREW VIVIAN

Contributors

Introduced By:
David Lomax
Unknown:
Sian Jarvis
Producer:
Andrew Vivian
Source: Radio Times

BBC Radio 4 FM

About BBC Radio 4

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

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