Developing self-confidence. 2: The Trouble with "No "
How saying "no" clearly can cut out confusion and builds up confidence. With Philippa Davies and Phillip Hodson. Producers Anne O'Dwyer and Julian Stenhouse
TELETEXT SUBTITLES: page 888
• SUPPORT MATERIAL: send an sae for a free booklet to Tomorrow - the World, [address removed]
0 BBC BOOK: "Assertiveness: the Right to Be You', £3.99. from booksellers.