What do we make? - what will they buy? Spotlight on the export drive: new ideas -new products - new markets.

Few gifts give more lasting pleasure than a piece of crystal glass. The craftsmanship involved in blowing and cutting by hand has remained basically unaltered since the turn of the century-so British cut glass still sells well abroad. But glassmaking, especially by automation for mass markets, has its problems. One leading manufacturer experienced an alarming slump in profits - and had to take drastic steps to put his house in order.