In the third episode of The New Workplace, Michael Robinson explores the world of agency workers and umbrella companies and discovers that some workers aren't sure who they are actually working for.

Michael talks to Mick Lynch, assistant general secretary of the RMT about conditions workers had to endure when working for Citylink, which went into administration on Boxing Day 2014. He also talks to hair salon owner Barry Alan about the 'rent-a-chair' system, which means none of the seven stylists working in his salon are employed by him.

We also hear from IT contractor Peter Meace who has spent the last fifteen years being 'employed' by an umbrella company that helps him take home more of his gross pay. Rob Crossland, owner of Parasol - the umbrella company that Peter uses - explains the advantages of using an umbrella.

Producer: Ben Carter
Presenter: Michael Robinson. Show less