The new benefits system aims to shame the 'Shameless' generation into work. But can it be a success at a time of rapidly rising unemployment? A battery of new eligibility rules and tests may separate the workshy from the unemployable but is there any point when there are no jobs for the willing and able?

In the second of a two-part documentary Tom Heap meets those who find it difficult to seek regular employment and hears how the new system is affecting their outlook on the world of work.

Producer: Alasdair Cross. Show less