In most parts of the UK, the beauty industry is unregulated. It is up to beauticians and hairdressers to get qualifications, so anyone could open up a salon. Be sure that when you book in for a treatment, you are putting your looks in the hands of a pro, or, as Jessica-Jane Clement finds out in this consumer series, it could turn ugly.

Jess is on the case of cosmetic lip fillers that should be in the hands of pros, but are easily bought on the internet. Blackpool lad Richard ended up in A&E after injecting himself with filler he bought online; his lips ballooned to gobsmacking proportions and now he is worried he has got lumpy lips for life.

Jess also enters the world of tattoo parlours - in an industry where there are no recognised qualifications, customers need to be on their guard. Jess meets Zoe, who wanted a butterfly tattoo but ended up with a scarred hand, and goes undercover to check out the tattoo studio responsible. Show less