The team at catalogue company Smile5 discover their colleague Dan has died.

They react in their usual callous and manipulative way. Meanwhile, Ralph the trainer has a new trainee in Philip the artist.

Eavesdrop on both sides of the bizarre, horrific and ludicrous phone calls when customers call in as events unfold with company staff.

Aleesha ..... Chizzy Akudolu
Bernie ..... Margaret-Cabourn Smith
Big Tony ..... Colin Hoult
Sailesh ..... Paul Sharma
Various ..... Philip Fox

Other characters played by the cast.

Written by James Kettle, Stephen Carlin, Celia Pacquola, Andy Wolton, Benjamin Partridge, Colin Hoult, Kevin Core, Madeliene Brettingham, Rebecca Hobbs and Dan Tetsell.

Script editor: James Kettle
Producer: Tilusha Ghelani

First broadcast on BBC Radio 4 in July 2011. Show less