All of Wales' best consumer stories with Lucy and Rhodri Owen, and roving reporter Rachel Treadway-Williams.

Rachel asks why one airline charges their passengers to enter their passport details at check-in when other airlines don't. Catherine Evans from Cardiff ended up paying an extra 40 pounds when she and her family got to the airport because she hadn't submitted the family's passport details online, yet Catherine says she never received any requests for this information when placing the booking. Travel expert Simon Calder offers his views on the situation.

Sarah Down and Neil Stephens paid a 600 pound deposit to rent a flat in Cardiff Bay for a year - but once the tenancy agreement came to an end, there was no sign of their landlord returning their deposit. As Rachel discovers, since April 2007 it's been a legal requirement for tenants' deposits to be held in the deposit protection scheme.

The Five Minute Medic visits Aberystwyth to discover how to treat a case of electric shock, and with more and more children's shoes resembling adult fashion items, X-Ray discovers how much damage fashion shoes can do to children's feet, and how to make sure that even cheap chainstore shoes fit properly. Show less