Series showing life in the raw for Britain's housing officers and their tenants. Filmed intensively over nine months, the series tackles everything from anti-social behaviour to tenants stuck on the waiting list for a new home.

In this episode, Sarah Chilton takes on a troublesome family, Julie Lyle comes face to face with two enormous bullmastiffs, and Alan Kibble calls in the police to one flat where repeated incidents of anti-social behaviour have turned an estate upside-down. Show less