Consumer series presented by Louise Elliott and Rhodri Owen. This programme examines payment protection insurance. There is growing evidence that it doesn't actually give cover. There's advice too on how to check if you've been mis-sold a policy, and how to claim your money back if you have. Rhodri troubleshoots for a couple from Cosheston in Pembrokeshire who booked a flight on-line. And Louise asks potential house-sellers in Conwy if they know the rules regarding the new Home Information Pack. Show less