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Brassed Off Britain

on BBC One London

7/11. Call Centres. Frustrated by long queues, confusing menu options and irritating muzak, customers reveal their gripes with call centres. And as more companies relocate to India, Matt Allwright visits Delhi to see whether UK customers will end up with a better service. More on Thursday at 7pm. Signed repeat tomorrow at 1.20am JOIN IN: to vote for the issue that most annoys you, see details on Thursday

Contributors

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Matt Allwright

BBC One London

About BBC One

BBC One is a TV channel that started broadcasting on the 20th April 1964. It replaced BBC Television.

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