Another chance to see four special editions of the consumer affairs programme. The Hard Sell
In this first programme,
John Stapleton exposes the tricks of the trade used by unscrupulous sales reps - the techniques they would rather we knew nothing about. There's a visit to a "mock auction", where purchasers are talked into buying faulty goods. And an undercover report from
Tenerife exposing the art of time-share selling. Producer Dev Varma Editor Sarah Caplin