A trade unionist's guide to productivity bargaining and management techniques
"I want your money to go up... I don't want you to cut production back - because by cutting it back you're re-introducing restrictive practices" (shop steward to his members). Has that steward 'gone over' to management? Or is he now, having negotiated a productivity deal, a more effective union representative?
Introduced by Bob Houlton
(repeated on Wednesday at 3.45)