Work and Training
6.30 Organising the Organisation
Six programmes on the nature and management of large-scale organisations
Presented by ROBERT HELLER 5: Synthesis
How are contrary influences reconciled, and the organisation renewed and developed?
7.0 Citizens' Advice
Five programmes on the day-to-day work of the Citizens' Advice Bureaux.
Presented by HELENE CURTIS 4: A Problem in Depth
Faced with a complicated problem, how can the bureau worker diagnose all its aspects, and ensure that the caller gets all the help he needs.