Incentives: the Turn of the Tide? by R. R . Hopkins Personnel manager of a large motor firm
For a generation now it has been widely accepted, by managements and unions alike, that industry benefits from systems of payment by results. Mr. Hopkins believes that modern manufacturing methods, the impact of current social ideas, and new concepts of management are all tending to undermine this assumption. His own firm recently abolished a system of payment by results that had been in operation for thirty years.
(The recorded broadcast of June 27)